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Frequently Asked Questions​

Grazing

How much notice do you need for an order?  Grazing tables require at least 7 days notice, whilst grazing boxes & platters require a minimum of 48 hours. However, if you do require a last minute order please submit via website & we will try our best to accommodate.

What happens if recipient is not home when attempting delivery?  It is extremely important someone is home to accept delivery in the given time frame. Orders will be left by the front door if the recipient is not home to accept delivery. Unfortunately due to being such a small business, re-deliveries are not currently feasible.

Can you deliver at a specific time?  Delivery times are subject to availability. Times cannot be guaranteed but if you have a preferred time, please let us know & we will try our best to accommodate.

Can I keep my grazing box overnight?  Same day consumption is recommended for the best quality & freshness. If you do need to keep over night, please ensure cheeses & meats are refrigerated.

Where do you deliver & how much does it cost?  Oh Golly is located Mooroolbark (3138), Melbourne, Victoria. Mainly focusing on eastern suburbs but am available to travel. Fees are calculated based on distance travelled, time & location. If you are still unsure if we travel to your suburb, please enquire & the cost will be quoted.

Can I send as a gift?  Yes absolutely! When placing an order you can include a gift message in "additional notes" which will be attached to your order. Please be sure to provide recipient & senders name

Event Hire

Can I pick up & return the items myself? Yes! You can do either one or both. Please be sure to read our requirements, terms & conditions to ensure this option is best for you.

What is your hire period? Hire periods are subject to availability. Periods may be your event duration or up to 3 days.

Do you offer package deals? Yes, we have selected items available at a discounted rate if hired together. Please see our "packages" hire page for options.

If you have any other questions, please feel free to email us info@ohgolly.com.au

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